My Penguin Has Been Returned Because Club Penguin Support Is Helpful

What a fun weekend it’s been! Friday night I unfortunately had to break the news that Club Penguin suffered a security lapse resulting in stolen information and in my case, also a penguin account. If you haven’t read that post yet I recommend you do before reading this one. Either way, I’ll summarise:

  1. Sometime within the past month (a guesstimate) two or three (rumoured) Club Penguin cheaters/hackers managed to get in to Club Penguin’s moderator panel
  2. Since they have access to the moderator panel they can look up player information, such as mine
  3. They looked up my information, took screenshots, and showed a few people
  4. Someone with the screenshots, Sentrix, called up Club Penguin pretending to be me to see if he could get my penguin moved from my parent account to his

Now for the follow up post. I’m still annoyed that this whole incident happened. Mad is too strong of a word. I’m not really disappointed either, since I can understand companies have security flaws and nothing is foolproof. However, I decided to go public with the knowledge that Club Penguin had the break in because I more or less had had it and this was the final straw. Item adders and coin adders pose no security threat to the game, other than the fact that they can log passwords. Club Penguin seems to not care much about them since nothing has been done about the second wave of item adders going around. There was the initial item adders that began last Summer but didn’t gain a whole lot of traction until almost a year later, this Summer. There was also the supposed DDoS attack that took Club Penguin offline for some time in July 2013. Then, in May of this year there was also the issue where someone somehow took control of Club Penguin server and could control other penguins, bypass the filter, and more. If interested, click here to watch a video of it happening. Please note I’m being serious when I said they managed to bypass the filter, as there is a bad word or two said by a penguin in the video multiple times. I don’t condone that type of language so watch it at your own risk. There was also the bad language in the postcards hack, a Club Penguin cracker done by guessing passwords when fed a list of usernames and what to guess, and who knows – maybe there’s more. So with all that having happened in the past year and a half you can pretty much understand my frustration when I find out Club Penguin had this serious of a security breach and decided to go public about it. Based on what I’ve been told (nothing is confirmed) it seems the hackers only looked up the info of some individuals such as myself and didn’t get *everyone’s* data. (and if they did, I sure would hope Disney would come forth about that) I do know at least one other individual’s information was looked up besides my own but I will not be saying who.

Chances are your information is safe anyway. The hackers aren’t going to care about Xogirl23’s information or Hockeybro99’s information. Unlike the casual players of the game, I guess I am considered “high profile” as I’m famous or well known due to my blog and large amount of Twitter followers. I would not be surprised if the hackers looked up info of other famous Club Penguin blogger such as Chrisdog or even Club Penguin employees such as Polo Field or Spike Hike, but again, this is just a guess. I have no confirmation of what exactly the hackers looked up besides my own information as well as the information of another Club Penguin player who is close to me. Apparently, however, Club Penguin did have an email leak a year or two ago so the private email I had Trainman1405 under was also known by the individuals who accessed it back then.

A lot of you are probably wondering “did you get your penguin back?” the answer is yes. Brodude/Sentrix did give me a password to login to Trainman. Before I made my post on Friday I did email Club Penguin Support to get the penguin back and by Saturday afternoon it was back in my hands, passwords reset and secured so the parent account can not be changed anymore. So thank you to the team for that.

Was I ever worried about my penguin never being given back? No, not at all. I was confident it would be returned. Even if it wasn’t, I had no intentions to quit. Not even this whole security breach made me want to quit. Quitting is just overreacting in my opinion. Yes, I’m not happy with this happening, but I don’t think that is a logical reason to quit unless you’re already losing interest in Club Penguin and needed a reason to.

One other thing I wanted to mention is this, and a few people said it to me. They said that because I said Club Penguin’s security sucks and made them look bad by posting about the security breach, I’ll probably never get a job with them. If that’s the case, then oh well that’s too bad and it’s my fault. It just wasn’t meant to be. I’m not going to censor what I write about just for the possibility of getting a job with Club Penguin at some point in the future. I believe the readers of my blog have a right to hear all Club Penguin news, good or bad, happy or sad. I’m not going to write about Club Penguin only in a positive light just so I can stay on the good side of them and possibly work for them in the future. I find that silly. Whether or not a security breach affects just me or all Club Penguin players, you still have a right to know about it. That’s my two cents about it anyway. Besides, I’ve already had to take down two or three posts in the past upon Club Penguin’s request and they were not nearly as serious as this incident. If I have, a scoop worth writing about, believe me, I will make sure I write about it. As for what Disney plans to do now in terms of the hacking, I do not know and I doubt they will publicly say anything. If there is anything else worth posting related to this incident you can count on me to post it.

Thanks for sticking with me through all this, and it’s good to have my penguin back. :)

53 thoughts on “My Penguin Has Been Returned Because Club Penguin Support Is Helpful

  1. My account was hacked by a bully from school. She would “chat” to me asking to update my membership in the Dj game by naming your music.
    she kicked me off, used my penguin while I was online and tried to use curse words, I had no control over my penguin and I watched her control my penguin till I lost my connection.
    She purposely used my membership. I hope to fix my computer to get on soon and play with my puffle. It has been a while.glad that you got this fixed. That video was scary and imagine what that hacker could have done even worse. Collecting private data..

  2. CP’s support is very helpful, one time i bought a puffle toy and it didn’t have a code, so i emailed them and they gave me the code right away. their security is obvi a different story… anyway it sucks that this happened to you :/ thank gawd u got ur pengy back, the CP community can’t live without u.

  3. “I’m not going to censor what I write about just for the possibility of getting a job with Club Penguin at some point in the future. I believe the readers of my blog have a right to hear all Club Penguin news, good or bad, happy or sad.”

    Taken like a man. :)

  4. Lol, I seriously doubt you will lose a future position at Club Penguin for having an opinion. I’m sure Club Penguin knows there security sucks. If anything, I think they would thank you for pointing out the flaws to help them fix it. Shoot, if I were Spike Hike, I’d hire you now. :P

  5. I literally laughed out loud when read the title to this follow up post in my email inbox XD
    Clever! Haha
    Now I will actually read the post, I just had to say that first haha :P

  6. Well done, Train. You’re still pretty cool over this situation, even though your personal information was leaked. Most penguins would have probably have freaked out and quit too, but you handled it in a different way. Take a bow dude :)

  7. Oh please for the love of god stop replying to these over reacted topics, you are bragging about your life “Oh im so famous and i have a blog oh they looked meh details up because they wanted to be me im soooooooooo famous”.

    I hate the fact you keep on whining about this Disney thing you are really starting to get boring, I’m sure they will patch it like they do with everything, did you ever think that they maybe just didn’t patch it was because they don’t know how to.

    • 1) hi slider

      2) that’s not how I was trying to come across as but I’m sorry I did

      3) all I did was make two posts about this. nobody is forcing you to read them. if you don’t like it then…don’t?

  8. Train look the uk data protection act
    used fairly and lawfully

    used for limited, specifically stated purposes

    used in a way that is adequate, relevant and not excessive

    kept for no longer than is absolutely

    handled according to people’s data protection rights

    kept safe and secure(———!!!!!!!!!

    not transferred outside the UK without adequate protection

  9. My penguin was hacked too but this time no hacker said any word to me and i now use another gmail and i forgot my old password to the old gmail what i have to do :S?

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