My Penguin Mobile Apps Q&A Help

Club Penguin has added some My Penguin information under the support section of their website! Here are all of the questions and answers that they have. Most notably, the original iPad (first generation) does not support the application (ugh!) and requires iOS 5 or higher. The application is of course free and is about 100MB in size.

What devices can I play the My Penguin app on?

You can download the My Penguin app on iPad 2 and above, and on iOS 5.0 and above.

Currently the app does not support iPhone, iPod touch, or Android systems.

How do I download the My Penguin app?

You can get the My Penguin app in the Apple App Store by searching for the game title and downloading/installing it directly on to your iPad.

Can I log in with my Club Penguin account?

Yes! If you already have a Club Penguin account, you can log in with the same username and password to access your penguin, coins, and inventory.

How much does the My Penguin app cost?

The My Penguin app is available free of charge in the Apple App Store.

How do I turn off the music and sound effects?

• Use the iPad’s side control to adjust the music and sound effects volume.
• Mute the music and sound effects by using the iPad side switch.

How much free space do I need to install the My Penguin app?

You must have at least 100 MB of free space on your device when installing the My Penguin app.

What languages can I play My Penguin in?

Currently, the My Penguin app is available in English only.

More languages coming soon.

What parts of the world can I download the My Penguin app in?

The app is currently available in the following countries:

• United States
• Canada
• Bulgaria
• Czech Republic
• Denmark
• Hungary
• Ireland
• Netherlands
• Norway
• Poland
• Sweden
• Turkey
• United Kingdom
• India
• Israel
• South Africa
• Australia
• Malaysia
• New Zealand
• Philippines
• Singapore
• Argentina
• Chile
• Colombia
• Costa Rica
• Mexico
• Brazil
• Ecuador
• Guatemala
• Peru
• Uruguay

*More countries and languages coming soon

Can I transfer coins to my Club Penguin account?

If you have an active Club Penguin account and log in to your My Penguin app, the coins you earn will automatically be transferred to your Club Penguin account.

Remember to log in! If you don’t, the coins you earn will be stored and added to the next penguin account that logs in.

Can I earn Stamps in the My Penguin app?

There are no Stamps to earn in the My Penguin app.

To earn Stamps for your penguin account, log in to clubpenguin.com. You can view your Stamp Book from your Player Card.

Can I chat with other penguins while playing the My Penguin app?

No, currently the My Penguin app does not support chatting with other penguins.

To chat with your friends, log in to clubpenguin.com

Why doesn’t my penguin name appear online as it does in the app?

If you created a penguin on the app, you will be able to see your name at first.

However, when you are logged in online, your name will show up as a series of numbers after the letter ‘P’, e.g. P12345678. This is temporary until the penguin name has been approved by the moderation team.

How do I save my progress on my games in the app?

Your game progress will only be saved for Pufflescape on your device. Once levels are unlocked, all accounts who log into the device will have access to unlocked levels.

Uninstalling the app will cause you to lose all your saved data.

Puffle Rescue, Puffle Roundup, Sushi Drop, and Ice Fishing do not save progress.